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Group Account Director - Tampa

Unite & Take Over

The role of a Group Account Director is to lead and maintain the relationship with their client(s) and guide the account team, providing overall direction and long-term growth opportunities. The GAD will have a birds-eye view on their accounts and will create conditions where others thrive and produce the best possible work.

The Group Account Director will help shape and work closely with their team to ensure clarity on the division of responsibilities and a ‘right person, right role’ skills based approach. It’s the GAD’s responsibility to set the tone and mood of the team and to manage the structure and day to day running of the account, efficiently engaging the different agency functions when appropriate. They’ll be an expert in their clients’ brand and business, understanding their business challenges and how they can be overcome through creative marketing ideas. The GAD must also be commercially minded, recognizing opportunities for ongoing profitability.

The Group Account Director consistently thinks three steps ahead, driving excellent client service and a culture of rock-solid delivery with the team. Their mindset is to go above and beyond client expectations and consistently lead the team by example.

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Attitude

Team skills:

Leading from the front with a ‘can do’ attitude and pro-active ownership of projects and processes
Building and maintaining strong relationships and commanding respect with other departments e.g. Media Planning & Buying, Research & Strategy, Creative, Digital, Social Media, and Production with the objective of getting the best out of these services while ensuring resources are used profitably
Maintaining the morale of the staff for which he/she is responsible and training them into an effective team that takes ownership of tasks and requires minimal supervision
Able to manage those for whom he/ she is responsible, inspiring loyalty and commitment and maintaining strong motivation and able to delegate effectively
To review staff performance on a regular basis and be responsible for their development
Contributes to the smooth running of the company and commitment to the building of a successful future for the Agency
Energetic and exudes a contagiously positive outlook

Relationship building:

Building solid, unshakeable relationships with senior clients and stakeholders
Respected by the client at all levels, able to demonstrate an understanding of their brand and business, and build a strong partnership with that client

Workflow

Financial management:

Demonstrate commercial awareness at a senior level, with comprehensive and unquestionable understanding of all budgets inside and out
Maximizing profit opportunities long and short term, ensuring that the company profit margin target is achieved
Skills to effectively and confidently negotiate budgets at the highest level
Commercially aware and profit focused

Project management:

Demonstrate quality briefing and ensuring the agency produces the highest standard at all levels on every project – on brief, on time and on budget
Demonstrate proactive solution-based thinking and delivery
Have operational, as well as managerial contribution to each project, justifying GAD role/billing in each project. Add value to the client’s business
Ensure that the highest quality of work is produced profitably, within available budget
Produce work that the agency will be proud of
Effectively lead multiple projects and initiatives simultaneously; trouble shoot and mitigate risks, as well as ensure effective communication around the plans
Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
Lead and plan large-scale productions, working closely with Agency Producer(s)

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Communication

Presentation skills:

Articulate and confident to lead senior level client meetings and presentations
Able to sell ideas, concepts and work streams with conviction, enthusiasm, confidence and full commitment
Able to oversee account workflow effectively, with comprehensive understanding of agency and client procedures and systems
Exemplary written and verbal communications skills
Capable of outlining, organizing, writing and delivering major presentations/proposals

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Knowledge

Marketing skills:

Comprehensive knowledge of developing the strategy, creative planning and activation on his/ her clients’ business, utilizing agency resources to deliver
Comprehensive category/industry experience – confident and able to deliver market landscape analysis
Adds value to client’s business through application of multi-disciplined marketing skills

Brand knowledge:

Responsible for disseminating and maintaining brand knowledge throughout the agency
Comprehensive understanding of client’s brand challenges and objectives together with detailed understanding of operational day-to-day

PPK knowledge:

Must obtain an in depth understanding of PPK, our history, our beliefs and our direction – confident with presenting agency credentials and case studies to clients, prospects and third parties

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And...

Surprise and delight:

Contribution to client and agency above and beyond including cultural stimulus and out of hours entertaining
New business development
Demonstrate a commitment to the agency that goes beyond the concern of his/her own immediate clients/team

Business driver:

Identifying initiatives for his/ her client’s business
Building client business to its full potential by securing all briefs
Proactively initiating briefs that the client has not identified
Targeting other client product/stakeholder groups and divisions
Creating and generating business outside existing client portfolio
Able to identify and prioritize the key client business issues to build that business
Other duties as reasonable required by PPK

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Qualifications

Minimum 15 years of experience in a full-service agency
Minimum of a bachelor’s degree in marketing, advertising or public relations
Experience in relationship management or account management with close involvement in delivery of work and growing service offerings within an account
Proven track record of client and team success
In-depth knowledge of digital marketing, social media, mobile and SEM
Understanding of traditional marketing programs such as TV, print, radio, and OOH
Experience in procuring primary research and leveraging insight in brand strategy
Thorough understanding of creative development and production process for both traditional and digital media-based programs
Experience valuating agency services and ability to manage team and project budgets to ensure agency profitability
Experience in composing and delivering written project and scope proposals
Strong written and verbal communication skills
Strong presentation/public speaking skills
Strong analytical abilities and the ability to carefully manage details
Ability to focus and work under pressure during tight deadlines with humor, tact and professionalism
Must be computer literate with proficiency with MS Word, MS Excel, MS PowerPoint, and G-Suite with the ability to learn new computer systems
Required to pass a drug test

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